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Privacy Policy

Siselectron understands that privacy is an important issue for its products and services users, webpage visitors and related domains. Every personal information provided by the user (may it be RGPD and according with this privacy policy, through via web, in a personal way, requesting services or products, or any other way) will be treated by all companies from Siselectron group according to the Relevant Data Protection Laws, including the RGPD.

In case that the Siselectron website’s contains announces or links, the privacy policy from the owner of that link rules the use of any personal information collected during its access to that domain. Due this, Siselectron is not responsible from the information use given to the link owner.

The following information is designed to help you to understand which personal information is collected and used by us.

Which information may we collect?

Siselectron can collect, process and digitaly store some or all next personal data:

  • Information about the user: Name, address, e-mail, telephone number and service details (if necessary).

  • Information about your use in our website: details about your IP address, domain name, cookies details, web browser version, operative system, traffic data, visited web pages and duration on them.

  • Information about the use of our products and services: Interests and preferences about products and services, additional data including formularies that may be filled, products and services of your interest or details collected in a service requested.

  • Mail: in case that you contact us, we will keep a register about that mail service.

  • How and when we collect information

    Siselectron will collect personal information directly or through our interaction with the user in one or more from the following ways:

  • By entering or using our web sites or other online services, we may obtain information through cookies and similar devices or formularies filled online.

  • By visiting our offices or stands in expos, we will collect information about commercial contact from the user and could use the security camera supervision due to security reasons and with regulatory purposes.

  • when a user gets registered for subscriptions, fair trades or request marketing material should fill the related formularies.

  • when you send us an e-mail or you contact us by any other media, you may share with us your contact information.

  • when a user buys some of our products or services, may share with us it’s contact information (and payment information).

  • If you request a negotiation with Siselectron, the user may share with us information related with that request.

  • It may exist some situations in which we collect personal information about the user with third parties, as companies that facilitate the scanning information in trade fairs that we assist.

    How we use the information

    Siselectron will use the personal information from users for the next purposes:

  • Keep internal register: In relation with any communication or interaction that we may have with the user.

  • Communication with the user: In order to perform our services, including the response to your querys, for a direct communication, or in order to perform our respective duties from any agreement made between Siselectron and the user.

  • Deliver products, services or information: To process and attend service requests, contracts management, fulfilment and delivery from products and services, support providing, billing and management from the products or the relation or in order to improve and develop our products and services.

  • Information about changes: in order to notify you about our services and products.

  • For marketing purposes: To the extent permitted by law, to provide updates, offers and communications about our products and services. You can unsubscribe from receiving marketing information at any time.

  • To process payments: To process payments from our customers or payments to our suppliers, contractors or employees.

  • To evaluate the information you provide: For example: a job application or service experience.

  • To help ensure that the content of the website is relevant: To help ensure that the content of our websites is presented in the most effective way for the user and for their device, which may include the transmission of their data to partners commercial, suppliers.

  • To comply with legal and regulatory requirements: We may process personal information of the user to comply with our regulatory requirements or dialogue with regulators as appropriate, which may include disclosing your personal information to third parties, courts and / or regulators or agencies of law enforcement in relation to inquiries, procedures or investigations of such parties anywhere in the world or when they are forced to do so.

  • Regarding to fraud prevention: We and other organizations that undertake fraud controls may also access and use certain information to prevent fraud that may be required by applicable law and regulations and best practices at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details can be passed to the fraud prevention agencies and they can be registered by us or by them.

  • We may also dispose the user's personal information to external service providers and companies of the Siselectron group that process information on our behalf for the purposes set forth above. We do not sell personal user information to advertisers.

    International transfer of information

    Since the Siselectron group operates from different parts of the world, the user's personal information may be transferred across international borders to Siselectron entities in other countries or to external service providers that process information on our behalf. The personal information of the user will only be transferred in terms that provide an adequate level of data protection in accordance with the applicable data protection and privacy laws, or otherwise with their consent.

    Marketing Messages

    When required by applicable law, we will only send marketing messages to the user if they indicate that they agree to receive such messages. When we have your consent or we are allowed to do otherwise, we may:

  • Send you information by email or other communication ways about existing products, services, new and special offers from us;

  • Send you information by email or other communication ways about technical documents, fairs or similar events.

  • To stop receiving our marketing communications, the user can use the "unsubscribe" request or you can send us an e-mail to the e-mail address established below in "Contact Us" indicating that you do not want to receive our communications.

    Your rights

    The right to privacy of the user's personal information will be protected and subject to the laws and regulations applicable to their place of residence. The user will have the right to ask us the following (although some of the rights indicated below may not be available and the exemptions may apply):

  • Provide you with more details about how we use and treat your personal information;

  • Rectify inaccuracies in personal information, and complete any incomplete personal information, which we process about the user;

  • Delete personal information that is no longer processed;

  • Restrict the way in which we treat the user's personal information while considering an investigation that has been raised;

  • When the treatment is based on your consent, withdraw the consent;

  • File a complaint with a supervisory authority;

  • Provide you with more details about how we use and treat your information

  • Oppose any processing of personal information we process in "legitimate interests" or "public interests", unless our reasons for the underlying processing exceed your interests, rights and freedoms;

  • Oppose direct marketing (including the creation of profiles for these purposes) at any time, as set forth in the "Marketing messages" section above.

  • If you have the right to do so, you may exercise these rights by contacting us (see the "how to contact us" section below).

    Changes in this policy

    Siselectron may do changes to this policy. We recommend that users from this website come back to visit this policy periodically in order to prove is there are any changes.

    How to contact us

    If you wish to put yourself in contact with us, you can use our query contact. Or if the user wishes to access to its personal information or he has another request about its personal information, he can contact us by sending an e-mail to quejas@siselectron.com